FAQ

1. Which packaging materials does SELF use?

Our products contain only natural ingredients, it is important to us to use materials that provide the correct protection. We chose to work with recycled materials for both primary and secondary packaging. The primary package is airtight. We use plastic components such as polyethylene (PE) and polyethylene terephthalate (PET). They contain no traces of phthalates or softeners, estrogen-like materials or bisphenol A, known as BPA. Naturally, the packages were approved as primary packaging materials for cosmetics and food. In other words, we can guarantee that no other substances are transferred from the packaging to the product inside. We do not work with glass because glass is less ecological and less safe in the bathroom.

2. SELF products are 100% natural, what does this mean?

This means that our products contain no synthetic additives. We work exclusively with natural preservatives, no perfume substances, healthy alcohol, vegetable oils ... More information can be found here (reference blog INCI list + ingredients)

This means that our products contain no synthetic additives. We work exclusively with natural preservatives like vegetable oils and healthy alcohol derived from coconut. We don't add any perfume and chemical substances. More information can be found here: www.naturalself.eu/en/ingredients

3. Are the products also 100% organic?

Natural products are not the same as organic products. Organic is not a protected title. The same applies to the term "natural". Any producer can make this claim, even if it is not true. Hence the motivation to create SELF, as our products truly are 100% natural and you can believe this is not just another false claim.

When speaking about an organically grown ingredient, the grower must present a certificate. Obviously, obtaining this certificate isn't cheap. We are always looking for growers who work organically, but they are not always in possesion of certification. We feel it's important to work according to the rules of organic farming, but we also understand that not all farmers can afford this audit.

4. Is natural better?

Just because a product is natural does not mean it is better by definition. What is extremely important is the percentage of active substances the products contain, which can be found in the INCI list.

5. Some products contain alcohol. However, I have read that this can dry out the skin?

Indeed, many natural products often use alcohol and a "bad" alcohol dehydrates the skin. At SELF, we use an alcohol which is healthy, such as a fatty alcohol. You can find this directory in the INCI- list. This alcohol is not harmful and will not dry the skin. Natural products still appear on any form of alcohol there is in the INCI-list, as this can be harmful.

6. Are your products tested on animals?

SELF loves bunnies. Animals are made to cuddle, not to test things. SELF does not perform any sort of animal testing, neither for production, development or quality control. We advice others do so as well.

7. Are your products suitable for vegans?

All our products are 100% vegan. You can look it up in our INCI-list: naturalself.eu/en/blog/inci-list-all-day-dreamer-day-cream

8. Are your products suitable for babies and pregnant women?

Yes, our products are specially made for this, because I was confronted myself with eczema on the skin of my daughter. The products are always tested on her. They are 100% safe for babies, new-borns and pregnant women!

9. Do I have to use different products depending on the season?

Your skins needs don't entirely depend on the season, but from day to day as well. It is therefore important to check your skin's daily condition. Is your skin drier? Then you need to lubricate more often. If you feel your skin is more restless, then just skip the scrub and clean it mildly. You have more pimples? Then you just have to clean more thoroughly and scrub maybe just use one time more. To look good every day is a must for you! Now you have the perfect excuse to stand before the mirror a little longer and enjoy your SELF moment!

10. When can I start to see the results of my new products?

When you start using new products, your skin has to get used to them, which can take up to two months. Especially with natural products you will feel it's different. It may be that your skin will feel dry and tight at the beginning, this is because you no longer use oil and your skin itself should start to produce fat. After a few weeks your skin is balanced again, and your natural sebum production goes back to normal. Even if your skin feels taut, it takes the healthy and intensely nourishing ingredients. It is like watering a very dry soil. After a while you notice that your skin will be restored.

11. Do I need an eye cream?

Most products are rather poor in quality and often contain irritants thereby highlighting the need for a milder cream for eyes (which is a good commercial of course :) ). An eye cream is actually not completely necessary. The skin under your eyes is thinner and requires a mild cream, but it is also necessary for your face in general. Your face does not need aggressive substances. A good mild cream is perfect for your face and eyes. The SELF products have full cell-stimulating properties, both our day and night cream will address those crow's-feet :)

12. What is a good facial cleanser?

Cleaning the skin is essential, both in the mornings and in the evenings before bedtime! But cleaning it with mild and soft products is equally as important! A foaming facial cleanser is very aggressive and it hurts the skin. It is better to use a milky cleanser, where oil has been added. You can rinse it with lukewarm water afterwards. It sounds crazy, but the oil in the product dissolves dirt and bacteria without drying your skin!